Last Updated: February 2026
Property Dekho ("we", "us", "our") operates the website www.property-dekho.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use any of our services. Please read this policy carefully. By using the Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information You Provide
When you register an account, submit a property listing, send an inquiry, or contact us, we may collect:
- Identity Information: Full name, display name, username
- Contact Information: Email address, phone number
- Property Listing Information: Property details, descriptions, images, pricing, location data (including latitude/longitude coordinates), and contact preferences
- Inquiry Information: Messages, name, email, and phone number submitted through property inquiry forms or the contact page
- Account Information: Login credentials (passwords are stored in encrypted/hashed form)
1.2 Information Collected Automatically
When you browse our Website, we may automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Information: Pages visited, time spent on pages, referring URLs
- IP Address: Used for security, rate-limiting, and fraud prevention
- Cookies: Session cookies for login persistence and functional cookies for site preferences
1.3 Location Data
If you use the "Use Current Location" or "Auto-detect from Address" features while submitting a property, your device's geolocation may be accessed with your explicit permission. This data is used solely to set the property's map pin location and is not tracked or stored beyond that purpose.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services: Display property listings, process inquiries, enable account management
- To communicate with you: Send email notifications about property submissions, approvals, rejections, and inquiries received
- To improve our Website: Analyze usage patterns to enhance user experience, fix bugs, and develop new features
- To ensure security: Prevent spam, fraud, and abuse through honeypot fields, rate-limiting, nonce verification, and IP monitoring
- To comply with legal obligations: Respond to lawful requests from authorities when required
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Property Inquiries: When a user submits an inquiry on a property, the property owner/agent receives the inquirer's name, email, phone, and message so they can respond. This is the core function of our platform.
- Public Listings: Property details, images, and the poster's role (Owner/Agent/Project Owner) and contact name are visible on published listings. Phone numbers and emails are shown to facilitate direct contact.
- Service Providers: We may use third-party email delivery services (such as SMTP providers) to send transactional emails. These providers process data only on our behalf and under strict confidentiality.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
4. Cookies and Tracking
Our Website uses the following types of cookies:
- Essential Cookies: Required for login sessions, security (nonce tokens), and basic site functionality. These cannot be disabled.
- Functional Cookies: Store your preferences such as wishlist selections and property comparison choices (stored in your browser's localStorage).
We do not use third-party advertising cookies or tracking pixels. We do not run any ad networks on our Website.
5. Data Storage and Security
We take the security of your data seriously and implement the following measures:
- Passwords are stored using WordPress's built-in one-way hashing (bcrypt)
- All form submissions are protected by nonce verification to prevent CSRF attacks
- Rate-limiting is applied to prevent brute-force submissions
- Honeypot fields are used to block automated spam bots
- Input data is sanitized and validated before storage
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you our services. Property listings are retained as long as they remain published. Inquiries are retained for operational and record-keeping purposes. If you wish to have your data deleted, please contact us (see Section 9).
7. Your Rights
You have the following rights regarding your personal data:
- Access: You can view your property listings and profile information through your "My Account" page.
- Correction: You can update your display name, email, phone, and password from the "Edit Profile" section in My Account.
- Deletion: You can delete your property listings from My Account. For complete account deletion, contact us at the email below.
- Withdraw Consent: You may stop using our services at any time. You can revoke browser location access through your device settings.
8. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: